FAQs

What you need to know

What are check in and check out times?

Check in is from 3pm. If you arrive before 3pm our concierge can store any luggage for you. Check out is by 11am.

What is the cancellation policy for rooms?

If the room or package purchase requires a full pre-payment or deposit this amount is non-refundable or returnable

Is the hotel dog-friendly?

We allow dogs in rooms at a charge of £20 per dog, per night, however they are not able to enter the bar and restaurant areas of the hotel.

Do you have family rooms?

Our Classic rooms offer suitable space for families and have two king size beds and space to add a put up bed or cot. In addition we do have some rooms which have interconnecting doors.

Can Belton Woods arrange transport to the city/airport?

We use a local taxi firm and would be happy to make these arrangements on your behalf.

As an overnight guest can I use your spa facilities?

All residents have full use of the Leisure facilities and can make bookings for any spa treatments or packages they would like.