What you need to know
What are check in and check out times?
Check in is from 3pm. If you arrive before 3pm our concierge can store any luggage for you. Check out is by 11am.
What is the cancellation policy for rooms?
If the room or package purchase requires a full pre-payment or deposit this amount is non-refundable or returnable
Is the hotel dog-friendly?
Belton Woods does accept dogs in the hotel. However, dogs are not permitted in the restaurant and dining areas but are allowed into the Claret Jug where meals and beverages are served from 12.00 till 21.00.
Dogs are only permitted in the following room types; Standard, King and Double Double. Please note all guide dogs are allowed at the Hotel.
Do you have family rooms?
Our Classic rooms offer suitable space for families and have two king size beds and space to add a put up bed or cot. In addition we do have some rooms which have interconnecting doors.
Can Belton Woods arrange transport to the city/airport?
We use a local taxi firm and would be happy to make these arrangements on your behalf.
As an overnight guest can I use your spa facilities?
All residents have full use of the Leisure facilities and can make bookings for any spa treatments or packages they would like.